The security patch and its effects are fully described on Microsoft's web site at The help file will appear, but instead of the topic text you will see an error
I am due to retire in 5 years.Microsoft recently released a security patch that makes it impossible to view CHM files that are stored on a network drive (as opposed to CHM files stored on your own computer). As soon as I add anything new (even an image file changed it), the chm files are created when I compile it, but the same chm file fails to open every time. I tried all the fixes mentioned in this thread (thanks for trying) but nothing has made any difference.Ĭonclusion: If I create a project from scratch in ePublisher, everything works correctly. I then added another new chapter to the project. The project compiled correctly, all groups were created and I could open ALL the chm files. I created a new (empty) project and added all the files from my original project, including the new chapter. When I tried to open the chm file that was missing from the folder structure, I got the “Cannot Open the File: error. When I opened my ‘root’ chm file, the correct links appeared for 3 of my groups, but not for the group that contained the new chapter. I added a new chapter to one of the groups in my project, and I then recompiled the whole project.Īll the chm files were generated correctly. This compiled correctly and I could open all the chm files. I created a Help project in ePublisher Express containing multiple groups and multiple FM files. OK here is my problem: I am running Windows XP SP2, and I am using ePublisher Express 2010.1 with FrameMaker 9.0. I have not had this problem on any other systems, so I do not know if it applies to anything but XP. I do not know when it first appeared, nor do I know what caused it (and I don’t really care, I’m just very pleased with having found a solution that works for me). You will receive a success message after each of these commands. Regsvr32 %systemroot%\system32\hhctrl.ocx
Open a CMD window, type the following on the command line: I found the solution in a very cryptic instruction in a Forum. Too bad though, it was only applying to Windows 98 systems… The rest of the articles discussed the unintentional implications of service pack installations (896358, 840315), and only applying to opening.
I found an article ( en-us 312456) that had an apt description of the problem. Now I knew that the problem was in the system and not related to just a few files, so I turned my attention to the Microsoft Technet, Knowledge Base and Support Center Web sites. I tried to open some common applications and their help files, all with the same result. CHM I tried refused to open, no matter if it was residing on the local file system or on the Local Network. I tried to solve it by looking in the Help file system, but it wouldn’t open… About this time I understood that it was not just a matter of a corrupt file, any. The problem appeared when I was about to read an E-book in. (Yeah, I know, I’d better use Professional, but this one was pre-installed when I bought the system, and I couldn’t afford to upgrade.) My system is running Windows XP Home SP2. I have recently had the dubious pleasure to see the above mentioned message anytime I tried to open any.
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